Naturalcy Picks will accept returns for items that are in new condition and free of damages by the customer. For a full refund mail out your item within 30 days from receipt of the original order. An item cannot be returned after 30 days from the receipt of the original order. Items must be returned with all Naturalcy Picks original packaging, such as bags, and cards.
To return your product for a refund, you will be responsible for your own shipping costs. Shipping costs are non-refundable. If you are shipping an item over $50 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.